{"product_id":"warranty-repair-claim","title":"Warranty Repair Claim","description":"\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003eIf you have a piece of Badlands gear you'd like repaired, just follow these steps. Repairs are completed free of charge, however, we do require a $15 return shipping fee. \u003cspan style=\"color: #b30a0a;\" data-mce-style=\"color: #b30a0a;\"\u003e\u003cstrong\u003e\u003cem\u003e*PLEASE NOTE - The $15 Fee, collected when you submit your claim, covers the RETURN shipping to you after your repair is complete. You are responsible for the shipping cost to get the item to our Utah repair facility. \u003c\/em\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cstrong\u003eSTEP 1: Complete any orders in your shopping cart before submitting your warranty claim. \u003c\/strong\u003eSubmitting a warranty claim will remove any products from your shopping cart. \u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cstrong\u003eSTEP 2: Wash Your Pack or Apparel. \u003c\/strong\u003eIt's important that you wash your pack or apparel, or we'll have to send it back to you. The fastest, easiest way to clean your pack is to use a car wash power washer, or your own pressure washer, with no soap in the line. Another method is to soak your pack in a bathtub using a mild, scent-free detergent. Rinse it well, then line dry it, out of direct sunlight. Do NOT put your pack in the washer or dryer.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cstrong\u003eSTEP 3: Seriously, PLEASE Wash Your Pack or Apparel.\u003c\/strong\u003e We love seeing how hard you use our gear. However, our sewing machines are precision pieces of equipment. Jamming a mud-encrusted pack or piece of clothing through one at 6000 RPM doesn't end well for anyone. Thanks for your help. \u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cstrong\u003eSTEP 4: Mark Your Issues. \u003c\/strong\u003eUse colored tape to indicate the areas in need of repair. This will help us find your pack's rips, tears, or broken buckles with ease.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cstrong\u003eStep 5: \u003cstrong data-renderer-mark=\"true\"\u003eInclude Your Repair Order Form and Order Number\u003c\/strong\u003e\u003cspan\u003e. \u003c\/span\u003e\u003c\/strong\u003ePlease print your completed Repair Order Form and place inside the box. Please also write the Order Number from the Repair Form on the outside of the box. If you do not have access to a printer, please ensure you’re at least writing your Order Number on the box.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cstrong\u003eSTEP 6: Send your gear to Badlands.\u003c\/strong\u003e Once you've submitted your warranty claim, ship your gear to:\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cbr\u003eBadlands Gear\u003cbr\u003e9865 South 500 West \u003cbr\u003eSandy, UT 84070\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003e\u003cem\u003eNote: Badlands Lodge points cannot be earned on warranty repair claims.\u003c\/em\u003e\u003c\/p\u003e","brand":"Badlands Warranty","offers":[{"title":"Default Title","offer_id":16293095768113,"sku":"RMA-REPAIR","price":15.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0018\/5289\/9377\/products\/Screen_Shot_2019-08-30_at_12.42.54.png?v=1755729857","url":"https:\/\/www.badlandsgear.mom\/products\/warranty-repair-claim","provider":"Badlands","version":"1.0","type":"link"}